I can't believe that when someone purchases a product and that's not delivered, people are rushing to defend the company that fucked up. This is only Phish's fault for partnering with nugs.net. The bigger issue is that Phish is not only destroying the goodwill created between their crowd and the band, they are underestimating it.

Our love for the band enables them to avoid doing something that literally every single other huge band has to do - spend millions on marketing. All they need to do is announce a tour and we happily do the marketing for them and buy up the tickets instantly. This creates an incredible overhead for them that no other band enjoys. In return, their partnership with nugs.net comes across as ill-advised at best and a money-grab at worst. As a fanbase, we have proven that when Phish gives, we give right back. They need to stop partnering with a company that's only interesting in taking. It's not a very Phishy thing to do.