Permalink for Comment #1375618772 by bouncingelf
, comment by bouncingelf
Good to see a lot of support for the original post. We bought a product, one that gets more expensive every year, and not receiving the product deserves a refund. If you buy a product in a store and it's defective, you take it back for a refund. Livephish's shoddy customer service reflects badly on the band. I'm surprised Phish tolerates the eroding service provided for ever increasing sums.
Good to see a lot of support for the original post. We bought a product, one that gets more expensive every year, and not receiving the product deserves a refund. If you buy a product in a store and it's defective, you take it back for a refund. Livephish's shoddy customer service reflects badly on the band. I'm surprised Phish tolerates the eroding service provided for ever increasing sums.
Phish.net
The Mockingbird Foundation