@Dunwyth said:

I'm sure it was incredibly frustrating for you Bertolet if you were throwing a Halloween party to not be able to connect. I'm sure backstage at the venue they were FREAKING THE FUCK OUT too.

It's also worth mentioning that if they were indeed FREAKING OUT backstage, conveying that same sense of urgency and concern would go a long way. Last night, LivePhish.com was down for a full 30 min when they nonchalantly posted that the webcast was starting now and the band would be on in 10 minutes. I guess they picked an appropriate night to whistle past the proverbial graveyard! There was not a single acknowledgement that anything was wrong up until that time. Phish fans are forgiving, but show us you care and are working to make things better!

Then, once they did the right thing and switched to YouTube, they tweeted that many people could connect. What message were they trying to send with that tweet? Were they looking for congratulations? Talk about completely missing the point...